SAVED BY THE GEEK L.L.C.
Payment Terms and Release of Liability
CLIENT
agrees to the following terms for services rendered by SAVED BY THE GEEK
computer service.
Payment
Terms:
CLIENT agrees to pay a service call fee of $45 to $65 (Depending on distance
traveled) for SAVED BY THE GEEK to come to the CLIENT’s location to make the
service call. In addition, CLIENT agrees to pay a residential, home based
business, or commercial service charge per quarter hour for time spent by Save
by the Geek at CLIENT's site. The $45 to $65 basic visit fee is not credited
towards your service charge and is due regardless of the outcome of service.
SAVED BY THE GEEK reserves the right to refuse service as well as to change
fees and rates at any time without notice. For detailed pricing for different
levels of technical expertise may be found on the web site www.savedbythegeek.com and select
pricing,
Residential
CLIENT agrees to pay SAVED BY THE GEEK for all charges at the time of
service. SAVED BY THE GEEK will provide
billing services to clients at an additional $5 per occurrence. This service is an accounting fee to cover
the additional paperwork, postage, and handling. Commercial CLIENT will be invoiced, payment
terms are due on receipt of the invoice..
Release
of Liability:
CLIENT agrees to release and hold
harmless SAVED BY THE GEEK from any and all liability associated with the
performance of service or the provision of parts, and acknowledges also that
offers no explicit or implied warranty or guarantee on services performed or
parts provided, other than the manufacturer’s warranty. Further:
1.
CLIENT acknowledges that due to the nature of the services being performed,
there is potential risk of damage or loss including, but not limited to, damage
to CLIENT's home, office, computer hardware, cabling, hubs, routers, switches,
peripherals, accessories, and furniture, as well as potential risk of damage,
corruption, or loss of computer software, applications, data, and data storage
media.
2.
CLIENT agrees to release and hold harmless SAVED BY THE GEEK from all liability
for damage or loss as well as any incidental or consequential material or financial
damage or loss that may result from the actions of SAVED BY THE GEEK, its agents or
service representatives.
3.
CLIENT grants SAVED BY THE GEEK, its agents and service representatives, access
and permission to physically disassemble any and all computer systems,
components, networks, cabling, hubs, routers, switches, peripherals, and
accessories.
4.
CLIENT grants SAVED BY THE GEEK, its agents and service representatives,
access, security rights, and permission to open, view, modify, edit, delete, or
otherwise manipulate CLIENT's computer software, applications, data, and data
storage media including, but not limited to, the computer Operating System,
word processing, spreadsheets, databases, workflow, graphics, audio, video,
system drivers and libraries, and any other type of software or data that may
be contained on CLIENT's computer system or network.
5.
CLIENT grants SAVED BY THE GEEK, its agents and service representatives,
permission to physically access CLIENT's home or office property where CLIENT's
computer system and/or network reside.
6.
CLIENT grants SAVED BY THE GEEK, its agents and service representatives,
permission to perform modification to CLIENT's home or office property for the
purpose of installing or troubleshooting computer and/or networking hardware,
cabling, hubs, routers, switches or peripherals. Modification may include such
practices as drilling through or disassembling furniture, walls, floors, carpet
or trim, laying and removing cabling and devices including affixing cabling and
devices to furniture, walls, floors, or trim, using nails, screws, staples,
hangers, or plastic ties.
7.
CLIENT grants SAVED BY THE GEEK, its agents and service representatives,
permission to download and/or install software on CLIENT's computer and/or
network, including but not limited to, virus scanners, diagnosis and repair
utilities, drivers, libraries, and software requested to be installed by
CLIENT.
8.
CLIENT grants SAVED BY THE GEEK, its agents and service representatives,
permission to install hardware in CLIENT's computer and/or network, including
but not limited to, memory chips, processor chips, cooling fans, batteries,
hard drives, tape drives, storage devices, modem and communication devices,
audio and video cards, network interface cards, hubs, routers, switches,
printers, scanners, cables, and any other hardware requested to be installed by
CLIENT.
9. SAVED
BY THE GEEK strongly advises that CLIENT safeguard critical data by backing up
said data prior to any services performed by SAVED BY THE GEEK. Unless
specifically requested and provided as a paid service by SAVED BY THE GEEK,
CLIENT is responsible for any backup, archiving, or protective storage as well
as restoration if required, of CLIENT's data. SAVED BY THE GEEKis a provider of
billable on-site services and does not offer or provide telephone technical
support. Neither the signing of this agreement nor the performance of
services by SAVED BY THE GEEK implies availability of telephone technical
support. This document constitutes the entire agreement between CLIENT and
SAVED BY THE GEEK. No other agreement, whether verbal
or written shall be in effect except if agreed to and authorized in writing.
By
requesting SAVED BY THE GEEK L.L.C. to work on your computer equipment the
CLIENT agrees to the terms of this Payment
Terms and Release of Liability document.